Installing WordPress-MU on your Heroehost hosting account
Hello all,
Many of our clients are asking how to install wordpress-mu with sub-domains support. here is a very simple way for it in easy steps.
Step:1 Download Latest version of WordPress-MU from WordPress-MU website . Create a database with MySQL database wizard available in cPanel and note down the databasename, username and password.
Step-2 You can upload the files in 2ways.One way is you can upload the downloaded archive directly to your hosting space and can uncompress there another way is to extract the files in to a folder in your computer and FTP them to your hosting space. The upload should be done only in to /public_html/ folder (this is default folder).All the files and folders like 'wp-admin' etc., should be in root folder that is /publich_html/ folder.
Step-3 Make the necessary files writable and proceed with installation by pointing your browser to domain.Select the option "Sub domains (like blog1.example.com)" as shown in image below
Now fill the database details of the MySQL database we created earlier in Step-1.Leave the Server address untocued (by default it will be yourdomain.com). Fill your blog title and email and click on install.If you get error saying that .htaccess file already exists,Open the file manager from control panel and delete the already existing .htaccess file and realod the page it should show your administrator username and admin password note them.
Step-4 Subdomains will not work by default you need to add a subdomain to make all the subdomains work.Go to the 'subdomains' from cpanel and add a subdomain with host as '*' and direcotry as /public_html/.
wpmu2
Step-5 Now login to your WordPress-Mu admin panel and create a blog and check the subdomain it should work 
.
If you are having any problems with installing WordPress-MU on our hosting space please open a Support ticket .
Live support irregularity till Jan 17th 2010
Category: Live support Irregularity - Holiday season, India
Goes offline from: 10th Jan, 2010
Will go live again on : 17th Jan, 2010
Alternate option: Please open a Support ticket
_______________________________________
Dear customers,
Due to the famous festival "Pongal" season in India, our support team will not be available online 'round the clock'. However as we even have operations from UK, we try our best to solve the support tickets within the time frame.
We are known for the support we offer and thanks for choosing us. We understand that our sales and tech support we provide is one among the top reasons for the success of Heroehost within a short period of time. We work on to make sure that every ticket opened will be resolved at the earliest possible during this week.
The holiday season is till 17th of January and HeroeHost's acclaimed live support option runs round the clock back from then. Incase if you have any issues or need support, please open a ticket as our 'live support' appears offline for most of the time during this week.
Wish you a very Happy new year from your friends here at HeroeHost.
Thanks,
Jagan
Working Manager
New Layout New Prices and New Discount
As hopefully most of you have seen we have been designing a new site layout of the past month and now finally it is complete.
We have brand new pricing structure as well so you customers will always be happy with our prices no matter what.
To celebrate our new achievements this month we are offering a 10% Discount on all products until 17/10/2009 with promo code 10CRACKERS.
Thanks to all
Corey
Héroehost CEO
Switching to SolusVM
A lot of companies in the web hosting business have been running around the place for the last though months looking for a new product to replace HyperVM after the tragic death of it's only developer.
So héroehost just like every other company had to find a new VPS Control Panel and we looked at different products like vePortal what we did use for a though months testing it's features and easy of use for our customers but no many liked it and it was restrict on the backend for our staff. We then looked at FluidVM was does look like a great product but if we didn't like it we couldn't return back as it uses it's own architecture that other VPS Control Panels didn't support.
Now we come to the good part we found a product called SolusVM was is pretty new in the market and is still adding features month by month so at first we was a little untrusted with the company and the product as we wanted something that our customers loved.
We have been testing SolusVM for the past month or so with our customers and after great feedback we got from them we rolled SolusVM out to everyone in our customer base a though weeks ago.
Here are some features of SolusVM,
- Serial Console
- Bandwidth Monitor
- Reboot/Shutdown
- TUN/TAP Support
- Manage multiple VPS under one account
- Reinstall OS
and plenty more juicy features.
I hope new and existing customers will like the switch over to SolusVM.
If you have any questions then feel free to comment or contact our sales team.
Corey
Héroehost CEO