Live support irregularity till Jan 17th 2010
Category: Live support Irregularity - Holiday season, India
Goes offline from: 10th Jan, 2010
Will go live again on : 17th Jan, 2010
Alternate option: Please open a Support ticket
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Dear customers,
Due to the famous festival "Pongal" season in India, our support team will not be available online 'round the clock'. However as we even have operations from UK, we try our best to solve the support tickets within the time frame.
We are known for the support we offer and thanks for choosing us. We understand that our sales and tech support we provide is one among the top reasons for the success of Heroehost within a short period of time. We work on to make sure that every ticket opened will be resolved at the earliest possible during this week.
The holiday season is till 17th of January and HeroeHost's acclaimed live support option runs round the clock back from then. Incase if you have any issues or need support, please open a ticket as our 'live support' appears offline for most of the time during this week.
Wish you a very Happy new year from your friends here at HeroeHost.
Thanks,
Jagan
Working Manager
New Layout New Prices and New Discount
As hopefully most of you have seen we have been designing a new site layout of the past month and now finally it is complete.
We have brand new pricing structure as well so you customers will always be happy with our prices no matter what.
To celebrate our new achievements this month we are offering a 10% Discount on all products until 17/10/2009 with promo code 10CRACKERS.
Thanks to all
Corey
Héroehost CEO
Switching to SolusVM
A lot of companies in the web hosting business have been running around the place for the last though months looking for a new product to replace HyperVM after the tragic death of it's only developer.
So héroehost just like every other company had to find a new VPS Control Panel and we looked at different products like vePortal what we did use for a though months testing it's features and easy of use for our customers but no many liked it and it was restrict on the backend for our staff. We then looked at FluidVM was does look like a great product but if we didn't like it we couldn't return back as it uses it's own architecture that other VPS Control Panels didn't support.
Now we come to the good part we found a product called SolusVM was is pretty new in the market and is still adding features month by month so at first we was a little untrusted with the company and the product as we wanted something that our customers loved.
We have been testing SolusVM for the past month or so with our customers and after great feedback we got from them we rolled SolusVM out to everyone in our customer base a though weeks ago.
Here are some features of SolusVM,
- Serial Console
- Bandwidth Monitor
- Reboot/Shutdown
- TUN/TAP Support
- Manage multiple VPS under one account
- Reinstall OS
and plenty more juicy features.
I hope new and existing customers will like the switch over to SolusVM.
If you have any questions then feel free to comment or contact our sales team.
Corey
Héroehost CEO